Who are we?
This Website is operated by Black Cloud Bitters Inc.. We understand that the information you share is private to you and are committed to respecting the privacy and security of your personal information. Please read this Privacy Policy to understand how we use and look after the personal information that you provide to us.

All references in this Privacy Policy to the “website” or “Website” refer to this website www.blackcloudbitters.com; to “we”, “us” and “our” refer to Black Cloud Bitters, Inc.; and to “you” and “your” are to you, the user / buyer.

What information do we collect and how do we use it?
When you visit our Website or purchase products from our Website, you may be asked to provide certain information about yourself including your name and contact details. We may collect additional personal information about you from e-mails or other correspondence that you send to us.

By ordering products from this Website or by sending an e-mail to us, you consent to the collection, use and transfer of your personal information in accordance with the terms of this Privacy Policy.

Your information will enable us to supply to you the information, products or services that you request from time to time when using our Website. We may also use your personal contact information to send you details of new services, products, offers or promotions in respect of our Website and other related websites; to contact you for your views on our services; and to notify you occasionally about important changes or developments to our Website or our services.

We may also collect technical information from you, such as your IP address (which is a number specially given to your computer) and the type of internet browser you are using. We may use this type of technical information to help administer and check the use of our Website and to improve and develop our Website and our services. We do not link this technical information to anything that could identify you which means you always remain anonymous to us in respect of such information.

Please note that Black Cloud Bitters does not retain any financial information - we use Stripe, a payment gateway – they’re the people who know the business of keeping your payment details secure, so that’s why we use them. Stripe’s use of your information is subject to Stripe's Privacy Policy. This Privacy Policy does not apply to, and we cannot control the activities of, Stripe or any other third party advertisers of offer providers. For more information about how Stripe looks after your financial details see Stripe's Privacy Policy and see how they help prevent identity theft here.

How can you opt out, remove or change information you have provided to us?
You have the right to withdraw any consent you’ve given in respect to our use of your personal data at any time. You also have the right to access your data and to change or delete your data in the event that your data stored by us are incorrect or otherwise unlawful. If you wish us to opt out, remove or change your personal information, please notify us of this by e-mailing us at info@blackcloudbitters.com.

How do we look after your information?
We will treat as confidential all of the personal information you provide to us. We do not sell, trade, share or transfer your personal data to any third parties, other than to a third party who acts as an agent and stores personal information on our behalf. We may share non-personal aggregate statistical data with third parties.

If we enter into a joint venture with, or are sold to, or merged with another business entity, your personal information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website.

How secure is information about me?
We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. All information provided by you is stored on servers that are firewall protected.

We shall use your personal information only in accordance with the terms of this Privacy Policy but, whilst we take reasonable precautions to secure any personal information, please be aware that it is not possible to guarantee the security of any information transmitted over the Internet or wireless network.

How long do we keep your information?
We will only retain your information for a reasonable period that ensures highest quality of service provided by Black Cloud Bitters or for so long as either you or legislation permits.

Use of Cookies
We may use cookies on this Website for record keeping purposes. Cookies are small pieces of information which are stored on your computer's hard drive and are used to collect non-personal information to track access to this Website. Cookies can make it easier for you to use the Website during future visits. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our Website.

What information can I access?
If you would like to understand what personal information we hold please contact us at info@blackcloudbitters.com.

Children’s use of the website
Black Cloud Bitters is committed to protecting the privacy of minors and does not sell products for purchase by children under the age of 18. Our Website is not promoted to minors and if as the user you are under 18, you may use www.blackcloudbitters.com only with the involvement of a parent or guardian. Should it come to our attention that minors under the age of 18 have been purchasing through our Website, their personal information will be removed from our records.

Changes to our Privacy Policy
We reserve the right to change this Privacy Policy at any time and, if we do so, we will post the changes on this Website so that you may be aware at all times of the information we collect and how it is used. Your continued use of this Website after changes have been posted constitutes your acceptance of this Privacy Policy as amended.

Company details
Black Cloud Bitters

44 West Coach Road SW, Calgary, Canada, T3H 0M9

Email: info@blackcloudbitters.com